Thoughts on Pricing
We
believe there
is entirely too much fear and mystery in professional service firm pricing.
Professional service firms hate talking about the subject and potential clients
are afraid to ask.
Not a good start to a healthy, trust-based relationship. . .
Ironically, we think it is more likely fear, rather than the actual pricing,
that leads business owners to hesitate using professional service firms to
the degree that they should.
How unfortunate! CPAs and business attorneys regularly
save businesses many times over their costs in the form of reduced tax
liabilities and headaches. It should, therefore, come as no surprise
that Cornerstone draws freely on the services of both professions. Nevertheless .
. .
Cornerstone's Pricing Approach is Different!
Cornerstone Business Solutions is
being built as a customer friendly professional service firm and this includes our
pricing.
Unlike many professional service firms, we prefer not to charge by the
hour although there are circumstances, particularly in early stage
engagements, where it is the right thing to do for both the client and the
consultant.
For straight forward projects, we often find an 'hourly meter' is counter productive to building
trust which, by its very nature, takes time to earn.
Why is building trust so important? Because business development is at the heart of
your livelihood and the value of
your business. You need a trust-based relationship with your business
development advisor and that requires time to earn.
Spending the time necessary to earn trust is difficult when the fear of an hourly-based
bill looms large in the back of the mind. (For those who are
curious or prefer hourly billing, our standard rate is $150 per hour which
is in line with the professionals mentioned above.)
If not hourly, how do we prefer to price business development services?
In a routine business development engagement,
Cornerstone prefers working on a monthly retainer or fixed-price project basis
when possible so that
our valued clients have greater control over their business development
investment.
Our more simple engagements often begin with a modest monthly retainer. Following
completion of the business development plan, an
engagement can move to a series of fixed-price projects with
investment amounts varying by project
size and budget.
In the case of larger, more expensive projects (e.g. a comprehensive and
complicated cash flow model), we often divide a client's investment into several
monthly progress payments.
Thus far, our pricing approach seems to be working well for both our clients
and ourselves and our clients appreciate our willingness to publicly take
the fear and mystery out of our pricing.
The
Bottom Line on Pricing
– Cornerstone Stretches Your Business Development Dollar
Cornerstone's pricing is customer friendly, flexible
and affordable! We don't want a
pricing mystery or pricing itself
to hinder your intelligent desire to build a better business.
Call us for a complementary, no-obligation consultation.
Don't suffer from FTI (Failure To Implement)
disease. Let's get started today Building a Better Business.
As always, Cornerstone's
service is satisfaction guaranteed!
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