
/***********************************************************************************
*	(c) Ger Versluis 2000 version 5.411 24 December 2001 (updated Jan 31st, 2003 by Dynamic Drive for Opera7)
*	For info write to menus@burmees.nl		          *
*	You may remove all comments for faster loading	          *		
***********************************************************************************/

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// Menu tree
//	MenuX=new Array(Text to show, Link, background image (optional), number of sub elements, height, width);
//	For rollover images set "Text to show" to:  "rollover:Image1.jpg:Image2.jpg"

Menu1=new Array("Reference Library Home Page","http://www.cornerstoneresults.com/RefLib/ref_lib_main.htm","",0,20,190);	

Menu2=new Array("Customer Service","","",9);

	Menu2_1=new Array("Customer Complaints","","",4,20,250);	
	     Menu2_1_1=new Array("Keeping Customers When Things Go Wrong -- 5 Keys to Turning Upset Customers Into Fans","http://www.businessknowhow.com/marketing/keepingcust.htm","",0,20,525);
	     Menu2_1_2=new Array("Dealing with Customer Complaints - A PowerPoint Presentation","c_cc_dealing_with_customer_complaints.mht","",0,20,250);
	     Menu2_1_3=new Array("Even Negative Feedback can be Valuable","c_cst_cmplts_neg_feedback.htm","",0,20,250);
	     Menu2_1_4=new Array("Turn Customer Complaints Into More Sales","http://www.businessknowhow.com/marketing/custcomplaint.htm","",0,20,250);
	     		
	Menu2_2=new Array("Customer Relationship Management","","",7);
		 Menu2_2_1=new Array("Are You Making the Most of Your Customer Database?","c_crm_making_most_of_customers.htm","",0,20,325);
		 Menu2_2_2=new Array("Avoid the Four Perils of CRM","c_crm_avoid_the_4_perils_of_crm.htm","",0,20,250);
		 Menu2_2_3=new Array("CRM in Plain English","c_crm_in_plain_english.htm","",0,20,250);
	     Menu2_2_4=new Array("CRM - The Comeback King","c_crm_crm_comeback.htm","",0,20,250);
	     Menu2_2_5=new Array("Do You Need CRM?","c_crm_do_you_need_crm.htm","",0,20,250);
	     Menu2_2_6=new Array("The Four Phases of CRM","c_crm_4_phases_of_crm.htm","",0,20,250);
	     Menu2_2_7=new Array("Secrets to Boosting Your Sales with CRM - an eBook","c_crm_ebook_secrets_to_boosting_sales_w_CRM.pdf","",0,20,250);
	     
		
    Menu2_3=new Array("Customer Satisfaction","","",20);
         Menu2_3_1=new Array("6 Ways to Get Customer Feedback","http://www.businessknowhow.com/marketing/customer-feedback.htm","",0,20,425);
         Menu2_3_2=new Array("7 Things to Never Tell Your Customers","c_csat_7_things_never_to_tell_your_customers.pdf","",0,20,425);
	     Menu2_3_3=new Array("10 Ways to Improve Your Client Relationships","c_csat_10_ways_to_improve_your_client_relationships.pdf","",0,20,250);
	     Menu2_3_4=new Array("Customer Advisory Boards:  Everyone Wins","c_csat_customer_advisory_boards.htm","",0,20,250);
	   	 Menu2_3_5=new Array("Customer Loyalty -- A New Look","c_csat_loyalty_a_new_look.htm","",0,20,250);
	   	 Menu2_3_6=new Array("Customer Loyalty -- The Best Loyalty Money can Buy","c_csat_best_loyalty_money_buy.htm","",0,20,250);
	   	 Menu2_3_7=new Array("Customer Loyalty -- Why Now More Than Ever Focus on What We Have?","http://www.inc.com/magazine/19970901/1315.html","",0,20,250);
	     Menu2_3_8=new Array("Customer Loyalty Programs can be Valuable for Small Businesses","c_csat_loyalty_programs.htm","",0,20,250);
		 Menu2_3_9=new Array("Customer Loyalty Programs for Small Companies","c_csat_customer_loyalty_programs_for_small_companies.pdf","",0,20,250);
         Menu2_3_10=new Array("Customer Satisfaction -- A Matter of Survival","c_csat_a_matter_of_survival.htm","",0,20,250);
	     Menu2_3_11=new Array("Customer Satisfaction Improvement Program Process Diagram","c_csat_improvement_process_map.mht","",0,20,250);
	     Menu2_3_12=new Array("Customer Satisfaction -- Really Delight Your Customers","c_csat_really_delight_customers.htm","",0,20,250);
	     Menu2_3_13=new Array("Danger Signals from Your Customers","c_csat_danger_signals_from_customers.htm","",0,20,250);
	     Menu2_3_14=new Array("Employee Suggestion-Idea Card Sample from Kroger's","c_csat_Kroger_employee_suggestion_card.pdf","",0,20,250);
	     Menu2_3_15=new Array("Employee Suggestion-Idea Card Sample from SJRMC","c_csat_SJRMC_suggestion_card.pdf","",0,20,250);
	     Menu2_3_16=new Array("How to Get Your Customers to say WOW!","c_csat_how_to_get_wow.htm","",0,20,250);
	     Menu2_3_17=new Array("Keeping Satisfied and Profitable Customers","c_csat_keeping_satisfied_profitable_customers.htm","",0,20,250);
		 Menu2_3_18=new Array("What a Business Can Learn from Its Customers","mrkt_mr_learn_from_customers.htm","",0,20,250);
		 Menu2_3_19=new Array("Kroger Grocery's Play-by-Play Brochure to Keep Customers Coming Back","c_csat_Kroger_ play-by-play_to_keep_customers_coming_back.pdf","",0,20,250);
         Menu2_3_20=new Array("Your Business is on Trial.  Does it Pass the 'Sniff' Test?","http://www.businessknowhow.com/marketing/trial.htm","",0,20,250);

    Menu2_4=new Array("Customer Service Strategies","","",16);
         Menu2_4_1=new Array("Audit Your Customer Service Standards","c_csrv_audit_your_standards.htm","",0,20,430);
         Menu2_4_2=new Array("Can You Deliver Customer Service Via E-Mail?","c_csrv_cust_srv_via_email.htm","",0,20,430);
         Menu2_4_3=new Array("Can You Really Create Customers for Life?","c_csat_loyalty_create_customers_for_life.htm","",0,20,430);
         Menu2_4_4=new Array("Create Your Own Customer Service Stategy","c_csrv_create_your_own_cust_serv_stat.htm","",0,20,430);
         Menu2_4_5=new Array("Customer Service Needs Assessment Form","c_csrv_needs_form.pdf","",0,20,250);
         Menu2_4_6=new Array("Customer Service Standards -- It's What Customers Want","c_csrv_customer_service_standards_what_cust_want.htm","",0,20,250);
	     Menu2_4_7=new Array("Don't Let Customer Service Be Your Downfall","http://www.onlinebusadv.com/index.php?PAGE=187","",0,20,250);
	     Menu2_4_8=new Array("For Openers -- 5 Greetings that Boost Sales to Walk-in Visitors","http://www.businessknowhow.com/marketing/openers.htm","",0,20,250);
	     Menu2_4_9=new Array("Instilling a Customer-Driven Culture","http://www.onlinebusadv.com/index.php?PAGE=33","",0,20,250);
	     Menu2_4_10=new Array("Margaritas or Lemonade?  Great Customer Service is About Small Details","http://www.businessknowhow.com/manage/grcustsvc.htm","",0,20,250);
	     Menu2_4_11=new Array("Mystery Shopper Sample Form - Ice Cream Store","c_csrv_mystery_shopper_form_sample.pdf","",0,20,250);
	     Menu2_4_12=new Array("Phrases that Pay:  Simple Statements that Increase Your Perceived Value","http://www.businessknowhow.com/marketing/phrasespay.htm","",0,20,250);
	     Menu2_4_13=new Array("Providing Quality Customer Service is a Key for Success","c_csrv_providing_quality_srv_key.htm","",0,20,250);
	     Menu2_4_14=new Array("Reaching Out to Clients Pays Dividends","c_csrv_reach_out_to_customers.htm","",0,20,250);
		 Menu2_4_15=new Array("The Time for Customer Alignment is Now.  Is Your Company Ready?","c_csrv_time_for_customer_alignment.pdf","",0,20,250);
         Menu2_4_16=new Array("Your Business is on Trial and the Customer is the Judge","http://www.businessknowhow.com/marketing/trial.htm","",0,20,250);
	     
	Menu2_5=new Array("General","","",2);
    	 Menu2_5_1=new Array("12 Steps to Improve Retail Sales","http://www.businessknowhow.com/marketing/improve-sales.htm","",0,20,250);
         Menu2_5_2=new Array("What to Do When You Lose a Major Client","ops_gen_lose_major_client.htm","",0,20,250);
	     
	Menu2_6=new Array("Guarantees","","",1);
         Menu2_6_1=new Array("Guaranteed Growth -- A Case Study in the Power of Keeping Your Word to Customers","c_gua_guaranteed_growth.pdf","",0,20,500);
	     Menu2_6_2=new Array("Page 2","page-2.htm","",0,20,250);
	     
	Menu2_7=new Array("Image","","",10);
         Menu2_7_1=new Array("Apparel Perils:  Dress for Success Isn't so Cut and Dried Anymore.","http://www.entrepreneur.com/magazine/entrepreneur/1999/june/17884.html","",0,20,510);
         Menu2_7_2=new Array("Business Cards:  Design to Convey the Right Message","http://www.entrepreneur.com/marketing/marketingbasics/marketingmaterials/article71900.html","",0,20,510);
         Menu2_7_3=new Array("Your Business Card -- In Wallets or Wastebaskets?","c_csrv_img_impressions_bus_card_wallet_or_waste.htm","",0,20,510);
         Menu2_7_4=new Array("Creating the Right Atmosphere for Your Customers","c_csrv_img_creating_the_right_atmosphere.pdf","",0,20,510);
         Menu2_7_5=new Array("Designing for Graphic Identity","http://www.toolkit.cch.com/text/P03_5130.asp","",0,20,510);
         Menu2_7_6=new Array("First Impressions Count:  Add Them Up","c_csrv_first_impressions_count.htm","",0,20,510);
         Menu2_7_7=new Array("Make Your First Impression a Good One","c_image_make_impression_good.htm","",0,20,510);
         Menu2_7_8=new Array("The Shocking Truth About Your Image -- 4 Bizarre Reasons Customers May Not Like You","http://www.businessknowhow.com/growth/image.htm","",0,20,510);
		 Menu2_7_9=new Array("What's In A Name?  Possibly Your Entire Image.","http://www.entrepreneur.com/magazine/entrepreneur/1999/october/18666.html","",0,20,250);
	     Menu2_7_10=new Array("Your Image Needs Constant Attention","c_image_needs_constant_attention.htm","",0,20,510);
	     
	Menu2_8=new Array("Listening Skills","","",2);
         Menu2_8_1=new Array("Listen and Earn","c_listen_listen_and_earn.pdf","",0,20,320);
	     Menu2_8_2=new Array("Teaching Customer Service Reps the Art of Listening","http://www.businessknowhow.com/marketing/artlisten.htm","",0,20,250);
	     
	Menu2_9=new Array("Telephone Skills","","",2);
	     Menu2_9_1=new Array("Phone Answering Tips to Win Business","http://sbinfocanada.about.com/cs/management/qt/telephonetips.htm","",0,20,250);
	     Menu2_9_2=new Array("Test Your Telephone Effectiveness","http://www.businessknowhow.com/marketing/testphone.htm","",0,20,250);

Menu3=new Array("Entrepreneurship","","",10);

	Menu3_1=new Array("Business Plans","","",4,20,250);
		 Menu3_1_1=new Array("Business Plan Basics","http://www.sba.gov/starting_business/planning/basic.html","",0,20,250);
	     Menu3_1_2=new Array("Business Plan Maintenance","http://www.businessknowhow.com/manage/business_plan.htm","",0,20,250);
	     Menu3_1_3=new Array("The Fine Art of Writing a Business Plan","e_bp_the_fine_art_of_writing_a_business_plan.pdf","",0,20,250);
	     Menu3_1_4=new Array("Trend Analysis for Business Planning","e_bp_trend_analysis.htm","",0,20,250);

	Menu3_2=new Array("Buying a Business","","",8,20,250);
	     Menu3_2_1=new Array("Buying a Business or Its Assets","http://www.inc.com/articles/2002/01/14631.html","",0,20,325);
	 	 Menu3_2_2=new Array("Buying, Valuing and Selling Your Business -- A Glossary","e_sb_buying.pdf","",0,20,250);
	   	 Menu3_2_3=new Array("Buying a Small Company Requires Some Patience","http://www.startupjournal.com/columnists/enterprise/20030424-bailey.html","",0,20,250);  	   	 
	   	 Menu3_2_4=new Array("Due Diligence Explained","e_bb_due_diligence_explained.htm","",0,20,250);  	   	 
	   	 Menu3_2_5=new Array("How Much Is That Business Really Worth?","http://www.startupjournal.com/columnists/startupqa/20030825-qa.html","",0,20,250);  	   	 
	   	 Menu3_2_6=new Array("Making a Clean Break When Buying a Firm","http://www.startupjournal.com/columnists/startupqa/20031020-qa.html","",0,20,250);  	   	 
	   	 Menu3_2_7=new Array("Moving On?  Options for the Departing Business Owner","e_sb_moving_on.htm","",0,20,250);
	   	 Menu3_2_8=new Array("Top Tips for Business Buyers or Sellers","e_sb_top_tips_for_buyers_or_sellers.htm","",0,20,250);

	Menu3_3=new Array("Company Structures","","",6,20,300);
	     Menu3_3_1=new Array("Choosing Between a Corporation and an LLC","http://asbdc.ualr.edu/enews/article.asp?aid=14","",0,20,300);
	     Menu3_3_2=new Array("Choose the Right Legal Structure for Your Buiness","e_cs_choose_the_right_legal_structure.PDF","",0,20,300);
	     Menu3_3_3=new Array("Frequently Asked Questions Related to LLCs","http://www.businessknowhow.com/startup/llcfaq.htm","",0,20,300);
	     Menu3_3_4=new Array("Three Dumbest LLC Formation Mistakes","http://www.businessknowhow.com/startup/llc-mistakes.htm","",0,20,300);
		 Menu3_3_5=new Array("What is the Difference Between an LLC and S-Corp?","http://www.businessknowhow.com/startup/llc-scorp.htm","",0,20,300);
         Menu3_3_6=new Array("Which Legal Form is Best for Your Business?","http://www.inc.com/articles/2000/06/19438.html","",0,20,300);
	     
	 Menu3_4=new Array("Family Businesses","","",11,20,250);
		 Menu3_4_1=new Array("Defining the Family Business","e_fb_defining_the_family_business.htm","",0,20,500);
		 Menu3_4_2=new Array("A Family Business Council Helps Drive the Family Business","e_fb_family_council.htm","",0,20,500);
		 Menu3_4_3=new Array("Five Attributes of an Enduring Family Business","e_fb_five_attributes_of_enduring_family_business.pdf","",0,20,500);
	 	 Menu3_4_4=new Array("Grooming the Successor in a Family Business","e_fb_grooming_successor_in_family_business.htm","",0,20,500);
		 Menu3_4_5=new Array("Hiring the Family in the Family Business","e_fb_hiring_the_family_in_the_family_business.htm","",0,20,500);
		 Menu3_4_6=new Array("Next in Line for the Family Business","e_fb_next_in_line.htm","",0,20,500);
		 Menu3_4_7=new Array("Passing Along the Family Business","e_fb_passing_family.htm","",0,20,500);
		 Menu3_4_8=new Array("Survival of the Family Business -- It's All About Objectivity and Advisory Boards can Help","e_fb_survival_family_business.htm","",0,20,250);
		 Menu3_4_9=new Array("Transferring Control in a Family Business","e_fb_transferring_control_in_a_fb.htm","",0,20,500);
		 Menu3_4_10=new Array("Transitioning Between Generations","e_fb_transitioning_between_generations.htm","",0,20,500);
		 Menu3_4_11=new Array("Working with Family in the Family Owned Businesses","http://asbdc.ualr.edu/enews/article.asp?aid=140","",0,20,250);
	     
	 Menu3_5=new Array("Franchising","","",4,20,250);
	     Menu3_5_1=new Array("10 Common Mistakes of Prospective Franchisees","http://www.inc.com/articles/2000/01/14880.html","",0,20,475);
	     Menu3_5_2=new Array("Franchising Offers Downturn Opportunities","e_fran_fran_offers_downturn.htm","",0,20,250);
	 	 Menu3_5_3=new Array("Is Buying a Franchised Business Right for You?","e_fran_is_buying_a_franchise_right_for_you.htm","",0,20,250);
     	 Menu3_5_4=new Array("Is Franchising for You?  Some Questions to Ask Yourself Before Taking the Plunge","http://www.entrepreneur.com/franchises/franchisezone/handson/article46028.html","",0,20,250);
	     
	 Menu3_6=new Array("General","","",20,20,250);
		 Menu3_6_1=new Array("7 Tips for a Business Partnership that Works","e_gen_7_tips_for_a_business_partnership_that_works.pdf","",0,20,475);
	 	 Menu3_6_2=new Array("10 Mistakes that can Cost Your Business","ops_gen_10_mistakes_that_cost.htm","",0,20,475);
		 Menu3_6_3=new Array("11 Ways to Pump Up Productivity","ops_bd_11_ways_to_pump_productivity.htm","",0,20,325);
		 Menu3_6_4=new Array("Attitude and the Entrepreneur","e_gen_attitude_entrepreneur.htm","",0,20,325);
		 Menu3_6_5=new Array("Attitude Matters When it Comes to Success","e_gen_attitude_matters.htm","",0,20,325);
		 Menu3_6_6=new Array("Can You See the Vision?","e_strat_gen_can_you_see_the_vision.htm","",0,20,325);
		 Menu3_6_7=new Array("Change is a Part of Growth","e_gen_change_is_a_part_of_growth.htm","",0,20,325);
		 Menu3_6_8=new Array("Debunking the E-Myth to Grow a Successful Business","e_gen_debunking_e-myth.htm","",0,20,325);
	     Menu3_6_9=new Array("The Entrepreneurial Right Stuff (and Assessment Tools)","e_gen_entrepreneurial_right_stuff.htm","",0,20,250);
	     Menu3_6_10=new Array("Failure's Not So Bad if You Learn Something From It","e_gen_failure_learning.htm","",0,20,250);
	     Menu3_6_11=new Array("Finding Out if a Business Name is Taken","e_gen_finding_out_if_a_business_name_is_taken.pdf","",0,20,250);
	     Menu3_6_12=new Array("Growing Pains in the Small Business","e_gen_growing_pains.htm","",0,20,250);
	     Menu3_6_13=new Array("How to Choose a Business Partner","e_gen_how_to_choose_business_ partner.pdf","",0,20,250);
	     Menu3_6_14=new Array("How Can I Fix My Business Partnership","e_gen_how_can_I_fix_my_business_partnership_.pdf","",0,20,250);
	     Menu3_6_15=new Array("Prepare Well When Changing Your Business Name","e_gen_name_change.htm","",0,20,250);
	     Menu3_6_16=new Array("The E-Myth Revisited -- A Book Review","e_gen_e-myth_book_review.htm","",0,20,250);
	     Menu3_6_17=new Array("The Long-Term Perils of Being a Control Freak","http://www.startupjournal.com/columnists/enterprise/20030327-bailey.html","",0,20,250);
	     Menu3_6_18=new Array("Personal Risks in Small Business","e_gen_personal_risk.htm","",0,20,250);
	     Menu3_6_19=new Array("Secrets of a $110 Million Man","e_gen_secrets_of_a_$110_million_man.pdf","",0,20,250);
		 Menu3_6_20=new Array("What is Your Intellectual Property?","e_gen_intellectual_property.htm","",0,20,250);
	     
	 Menu3_7=new Array("Location","","",5,20,250);
		 Menu3_7_1=new Array("Choose Your New Location with Care","e_loc_choose_with_care.htm","",0,20,350);
		 Menu3_7_2=new Array("Get a Good Deal on a Building Lease","e_loc_get_a_good_deal_on_a_building_lease.PDF","",0,20,350);
	 	 Menu3_7_3=new Array("Issues to Consider When Assessing a Potential Location","http://www.entrepreneur.com/management/operations/location/article21836.html","",0,20,350);
	 	 Menu3_7_4=new Array("Pick a Location for Your Business","e_loc_pick_site_your_business.pdf","",0,20,350);
	     Menu3_7_5=new Array("What Makes a Location Great?","http://www.entrepreneur.com/franchises/franchiseexpertsarchive/article38930.html","",0,20,250);
	     
	 Menu3_8=new Array("Selling a Business","","",11,20,250);
	     Menu3_8_1=new Array("8 Key Steps to Selling Your Business and Cashing In","http://www.businessknowhow.com/manage/cashin.htm","",0,20,400);
	     Menu3_8_2=new Array("10 Steps to Maximize Value","http://www.businessknowhow.com/money/sell-business.htm","",0,20,400);
	 	 Menu3_8_3=new Array("Buying, Valuing and Selling Your Business -- A Glossary","e_sb_buying.pdf","",0,20,250);
	 	 Menu3_8_4=new Array("Due Diligence Explained","e_bb_due_diligence_explained.htm","",0,20,250);
	  	 Menu3_8_5=new Array("Is Owning a Business Like Owning a Boat?","e_sb_owning_business_like_boat.htm","",0,20,250);
	 	 Menu3_8_6=new Array("Is Your Business Ready to be Sold?","e_sb_is_Your_Business_Ready_to_be_Sold.pdf","",0,20,250);
    	 Menu3_8_7=new Array("Moving On? Options for the Departing Small Business Owner","e_sb_moving_on.htm","",0,20,250);
  	 	 Menu3_8_8=new Array("Selling Your Business:  A One-Shot Challenge","http://www.startupjournal.com/columnists/enterprise/20030403-bailey.html","",0,20,250);
   	 	 Menu3_8_9=new Array("Selling Your Business?  Keep it Quiet!","e_sb_selling_a_business_keep_quiet.htm","",0,20,250);
   	 	 Menu3_8_10=new Array("Succession Planning for Business Owners","e_sb_succession_planning_for_business_owners.mht","",0,20,250);
    	 Menu3_8_11=new Array("Top Tips for Business Buyers or Sellers","e_sb_top_tips_for_buyers_or_sellers.htm","",0,20,250);
  	    	
	 Menu3_9=new Array("Start-Ups","","",10,20,300);
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	     Menu5_5_10=new Array("The Rewards of Recognizing Top Performers","hr_comp_rewards_of_recognizing_top_performers.htm","",0,20,250);
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	     Menu5_7_7=new Array("Employee Selection:  Build Your Team with Successful Interviews","hr_iio_build_team_w_interview.htm","",0,20,250);
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	Menu5_8=new Array("General - Part One","","",11,20,250);
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		 Menu5_8_2=new Array("A New Look at the Workforce","hr_gen_a_new_look_at_workforce.htm","",0,20,380);
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		 Menu5_8_4=new Array("Developing HR Policies from Scratch","http://www.inc.com/articles/2000/08/20024.html","",0,20,380);
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	     Menu5_9_3=new Array("Office Politics:  You'll Just Have to Deal with Them","hr_gen_office_politics.htm","",0,20,375);
	     Menu5_9_4=new Array("Office Politics:  The People Who Makes Organizations Go or Stop","hr_gen_people_who_make_orgs_go.htm","",0,20,375);
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		 Menu5_13_3=new Array("Help Wanted Ads -- Top 10 Mistakes That Would Turn Off a Potential Librarian","http://www.gflower.org/Topten.htm","",0,20,450);
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		 Menu5_14_9=new Array("Why Productive Workers Leave -- 7 Suggestions for Keeping Them","hr_retention_dilemma_working_paper.pdf","",0,20,250);
		 
	Menu5_15=new Array("Retirement Planning","","",1,20,250);
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		 Menu5_16_1=new Array("Building a Training Program for New Employees","hr_trn_building_a_training_prgm_for_new_employees.pdf","",0,20,310);
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		 Menu6_1_4=new Array("9 Ways to Write Sure Selling Ads","http://www.businessknowhow.com/marketing/9ways.htm","",0,20,300);
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	     Menu6_1_10=new Array("How To Write Better Ad Copy","http://www.businessknowhow.com/marketing/betteradcopy.htm","",0,20,250);
	     Menu6_1_11=new Array("Is Your Ad Killing Your Brand?","http://www.marketingwords.com/articles/articles_adkillingbrand.html","",0,20,250);
	     Menu6_1_12=new Array("Producing Better Brochures -- A Baker's Dozen Tips","http://www.kirwood.com/copywriting/bakers.htm","",0,20,250);
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		 Menu6_2_1=new Array("Ten Tips for Choosing a Logo","http://www.businessknowhow.com/marketing/logo_tips.htm","",0,20,400);
		 Menu6_2_2=new Array("Three Questions You Need to Ask About Your Brand","mrkt_branding_3_questions.htm","",0,20,300);
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		 Menu6_2_4=new Array("Business Cards that Work","mrkt_branding_bus_cards_that_work.htm","",0,20,300);	 
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         Menu6_2_8=new Array("Create the Perfect Tag Line for Your Business","http://www.businessknowhow.com/marketing/tagline.htm","",0,20,510);
         Menu6_2_9=new Array("Designing for Graphic Identity","http://www.toolkit.cch.com/text/P03_5130.asp","",0,20,510);
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		 Menu6_3_1=new Array("The Five Step Formula For Creating Your Marketing Message","http://www.kenleonardjr.com/MarketingMessage.html","",0,20,350);
		 Menu6_3_2=new Array("24 Low-Cost Ways to Promote Your Business","http://www.businessknowhow.com/marketing/24waysto.htm","",0,20,315);
		 Menu6_3_3=new Array("Be Different -- and Quantify It!","mrkt_gen_be_different_quantify.htm","",0,20,315);
		 Menu6_3_4=new Array("Changing Channels?  Beware of Conflicts","mrkt_gen_changing_channels.htm","",0,20,315);
		 Menu6_3_5=new Array("Cut PR Costs and Get Better Results","mrkt_gen_cut_pr_costs.htm","",0,20,315);
		 Menu6_3_6=new Array("Effective - Not Expensive - Marketing","mrkt_gen_eff_not_exp_mrkting.pdf","",0,20,315);
		 Menu6_3_7=new Array("Focus the Choices You're Offering","mrkt_gen_focus_choices.htm","",0,20,315);
		 Menu6_3_8=new Array("Manage Your Own Big Event","mrkt_gen_big_event.htm","",0,20,315);
		 Menu6_3_9=new Array("Marketer Sell Thyself","mrkt_gen_marketer_sell_thyself.htm","",0,20,315);
		 Menu6_3_10=new Array("Marketing Smarter to Increase Sales","mrkt_gen_mrkting_smarter_ to_increase_sales.pdf","",0,20,315);
		 Menu6_3_11=new Array("Marketing to the Twentysomethings","mrkt_gen_marketing_twentysomethings.htm","",0,20,315);
	 	 Menu6_3_12=new Array("The Business Lunch: How to Plan It and Survive It","ops_mtgs_business_lunch.htm","",0,20,315);
         Menu6_3_13=new Array("Why Marketing Had to Change","mrkt_gen_why_marketing_had_to_change.htm","",0,20,250);
	 	 Menu6_3_14=new Array("Women Customers are Changing How Cars are Sold","mrkt_gen_women_cars.htm","",0,20,250);
	     
  	Menu6_4=new Array("Direct Mail","","",9,20,250);
		 Menu6_4_1=new Array("10 Most Common Postcard Marketing Mistakes","mrkt_dm_10_postcard_mistakes.pdf","",0,20,450);
		 Menu6_4_2=new Array("A Direct Hit:  Using Direct Mail to Build Your Business","http://www.entrepreneur.com/article/0,4621,227473,00.html","",0,20,450);
		 Menu6_4_3=new Array("Direct Mail/E-Mail ROI Calculator","http://www.marketingtoday.com/tools/roi_calculator.htm","",0,20,450);		 
		 Menu6_4_4=new Array("Get Your Direct Mail Noticed","http://www.entrepreneur.com/Your_Business/YB_SegArticle/0,4621,305652,00.html","",0,20,450);
		 Menu6_4_5=new Array("Make Your Direct Mail Marketing Work Harder","mrkt_dm_make_direct_mail_work_harder.htm","",0,20,450);
		 Menu6_4_6=new Array("Postcard Marketing:  The Low-Cost, High-Impact Business Marketing Weapon","http://www.businessknowhow.com/marketing/postcard.htm","",0,20,450);
		 Menu6_4_7=new Array("Top Ten Direct Mail Mistakes","mrkt_dm_top_ten_direct_mail_mistakes.pdf","",0,20,250);
		 Menu6_4_8=new Array("Using Direct Mail to Build Business","http://www.businessknowhow.com/marketing/usingdm.htm","",0,20,250);
	 	 Menu6_4_9=new Array("Writing Better Direct Mail Marketing Pieces","mrkt_dm_writing_dm.htm","",0,20,250);
	     
   	Menu6_5=new Array("Ideal Customer Profile","","",3,20,250);
		 Menu6_5_1=new Array("The Fire Your Customer Myth","http://www.businessknowhow.com/marketing/firecust.htm","",0,20,250);
	     Menu6_5_2=new Array("Cornerstone's Ideal Customer Profile","mrkt_icp_ideal_client_profile.pdf","",0,20,250);
	     Menu6_5_3=new Array("Who is Your Target Buyer?","http://www.toolkit.cch.com/text/P03_1030.asp","",0,20,250);
	     
	Menu6_6=new Array("Marketing Plans","","",12,20,250);
		 Menu6_6_1=new Array("Five Key Marketing Questions","mrkt_mrktplns_5_Key_Questions.htm","",0,20,475);
		 Menu6_6_2=new Array("Crazy Marketing Ideas","mrkt_mrktplns_crazy_marketing_ideas.htm","",0,20,250);
	     Menu6_6_3=new Array("How to Build Your Business","http://www.businessknowhow.com/marketing/buildbiz.htm","",0,20,250);
		 Menu6_6_4=new Array("Joe's Red Hots -- A Case Study in Promotion Planning","mrkt_mrktplns_joe's_red_hots.pdf","",0,20,250);
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	     Menu6_6_7=new Array("Marketing Tactics to Boost Your Business","http://www.bizmove.com/topics/marketing.htm","",0,20,250);
	     Menu6_6_8=new Array("Promotion Planning can Yield Steady Business Growth","mrkt_mrktplns_promotion_planning.htm","",0,20,250);
	     Menu6_6_9=new Array("Professional Service Firms:  Market to Your Clients","mrkt_mrktplns_pro_srv_firms_market_to_clients.htm","",0,20,250);
	     Menu6_6_10=new Array("The Importance of a Marketing Plan","mrkt_mrktplns_importance.htm","",0,20,250);
	     Menu6_6_11=new Array("The Renn's Story - Market Research & Business Planning Failure","mrkt_mrktplns_renns.pdf","",0,20,250);
	     Menu6_6_12=new Array("The Ultimate 5-Step Marketing Plan","mrkt_mrktplns_the_ultimate_5-step_marketing_plan.pdf","",0,20,250);
	     
	Menu6_7=new Array("Market Research","","",16,20,250);
		 Menu6_7_1=new Array("Analyze the Competition and Get Ahead","mrkt_mr_analyze_comp.htm","",0,20,375);
		 Menu6_7_2=new Array("Basic Market Research for Small Business","mrkt_mr_basic_mrkt_rsrch.htm","",0,20,375);
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		 Menu6_7_4=new Array("The Consumer Shift to Value","mrkt_re_consumer_shift_value.htm","",0,20,250);
         Menu6_7_5=new Array("Effective Competitive Analysis","http://www10.americanexpress.com/sif/cda/page/0,1641,15565,00.asp","",0,20,250);
	     Menu6_7_6=new Array("Effective Marketing for Your Company Uses Market Research","mrkt_mr_effective_marketing.htm","",0,20,250);
	     Menu6_7_7=new Array("Everyone Wins with a Customer Advisory Board","mrkt_mr_everyone_wins_with_cab.htm","",0,20,250);
	     Menu6_7_8=new Array("Generations and Their Profiles","mrkt_mr_generations_and_their_profiles.pdf","",0,20,250);
	     Menu6_7_9=new Array("Gen-X is Getting Older","mrkt_mr_gen-x_is_getting_older.htm","",0,20,250);
	     Menu6_7_10=new Array("Keeping an Eye on Your Competitors","mrkt_mr_keeping_eye_on_competitors.htm","",0,20,250);
	     Menu6_7_11=new Array("Researching Your Market On a Shoestring Budget","http://www.startupjournal.com/columnists/startupqa/20030811-qa.html","",0,20,250);
	     Menu6_7_12=new Array("Spot the Trend and Stay Ahead","mrkt_mr_spot_trend.htm","",0,20,250);
		 Menu6_7_13=new Array("What a Business Can Learn from Its Customers","mrkt_mr_learn_from_customers.htm","",0,20,250);
         Menu6_7_14=new Array("Women Customers are Changing How Cars are Sold","mrkt_gen_women_cars.htm","",0,20,250);
         Menu6_7_15=new Array("Writing Questionaires That Work","mrkt_mr_questionaires.htm","",0,20,250);
         Menu6_7_16=new Array("You've Got Data:  Now What Do You Do With It?","mrkt_mr_got_data_now_what.pdf","",0,20,250);
        	     
	Menu6_8=new Array("Marketing Strategies","","",25,20,250);
		 Menu6_8_1=new Array("Four Myths of Professional Services Marketing","mrkt_strat_four_myths_of_professional_ services_ marketing.pdf","",0,20,450);
		 Menu6_8_2=new Array("Six Affordable Strategies to Build a Cash Cow","http://www.businessknowhow.com/marketing/affordmark.htm","",0,20,450);
		 Menu6_8_3=new Array("Six Give-to-Get Marketing Examples","http://www.givetogetmarketing.com/art-6gtgexamples.html","",0,20,450);
		 Menu6_8_4=new Array("Eight Crimes of Marketing","mrkt_strat_8_crimes_of_marketing.htm","",0,20,250);
		 Menu6_8_5=new Array("11 Monstous Small Business Marketing Mistakes and How To Avoid Them","http://www.businessknowhow.com/marketing/monstrous.htm","",0,20,400);
		 Menu6_8_6=new Array("Add Benefits to Increase Sales","mrkt_strat_add_benefits_to_increase_sales.htm","",0,20,290);
		 Menu6_8_7=new Array("Don’t Forget the Offer in B-2-B Marketing","mrkt_strat_b-2-b_offer.htm","",0,20,290);
		 Menu6_8_8=new Array("E-Books:  Use E-Books to Market Your Business","mrkt_strat_e-book.htm","",0,20,290);
		 Menu6_8_9=new Array("Ethics in Marketing:  Not All's Fair in Love and Marketing","mrkt_strat_mrkting_ethics.htm","",0,20,290);
	 	 Menu6_8_10=new Array("Get the Buzz Back in Your Marketing","mrkt_strat_get_buzz_back.htm","",0,20,250);
	 	 Menu6_8_11=new Array("Getting in Touch with Your Feminine Half or More","mrkt_strat_get_in_touch_femine.htm","",0,20,250);
	 	 Menu6_8_12=new Array("Guerrilla Marketing -- How Does it Work?","mrkt_strat_guerrilla_marketing.htm","",0,20,250);
		 Menu6_8_13=new Array("Help the Community and Help Your Firm","mrkt_strat_community_srvc.htm","",0,20,250);
	     Menu6_8_14=new Array("How to Multiply Your Marketing Results with Less Effort","http://www.businessknowhow.com/marketing/multiply.htm","",0,20,250);
	     Menu6_8_15=new Array("How You Can Use Testimonials in Your Marketing","mrkt_strat_testimonials.htm","",0,20,250);
	     Menu6_8_16=new Array("How Your Small Business can Survive When a Giant Moves to Town","mrkt_strat_giant.htm","",0,20,250);
	     Menu6_8_17=new Array("Making a Small Firm Look Bigger","mrkt_strat_make_small_firm_look_bigger.htm","",0,20,250);
	     Menu6_8_18=new Array("Market These Four Ways Anytime","mrkt_strat_mrkt_prof_service_firms.htm","",0,20,250);
	     Menu6_8_19=new Array("Metrics and Marketing","mrkt_strat_metrics_and_marketing.htm","",0,20,250);
	     Menu6_8_20=new Array("Relationship Marketing and Why It's Not Working -- But Can","mrkt_strat_relationship_mrkt.htm","",0,20,250);
 	     Menu6_8_21=new Array("Small Marketing Strategies for Professional Services","mrkt_strat_mrkt_prof_service_firms.htm","",0,20,250);
	     Menu6_8_22=new Array("Third Party Testimonials are Powerful","http://www.businessknowhow.com/marketing/third.htm","",0,20,250);
	     Menu6_8_23=new Array("The Case Study and How to Shorten It","mrkt_strat_case_study_shorten.htm","",0,20,250);
	     Menu6_8_24=new Array("Top Ten Marketing Tactics Under $10","mrkt_strat_top_10_under_$10.pdf","",0,20,250);
	     Menu6_8_25=new Array("Unlocking the Hidden Marketing Gateways","mrkt_strat_unlocking_hidden_gateways.htm","",0,20,250);
	  	
	Menu6_9=new Array("Media Relations","","",6,20,250);
		 Menu6_9_1=new Array("8 Press Release Mistakes to Avoid","http://www.businessknowhow.com/marketing/press-release-checklist.htm","",0,20,275);
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	     Menu6_9_3=new Array("Four Rules for Reporting Bad News","mrkt_media_four_rules.htm","",0,20,275);
	     Menu6_9_4=new Array("Get Good Results from a Radio Interview Pt. 1","http://www.businessknowhow.com/marketing/radio-interview-1.htm","",0,20,275);
	     Menu6_9_5=new Array("Get Good Results from a Radio Interview Pt. 2","http://www.businessknowhow.com/marketing/radio-interview-2.htm","",0,20,250);
	     Menu6_9_6=new Array("Maximize Your Company's Media Exposure","mrkt_media_maximize_exposure.htm","",0,20,250);
	     
	Menu6_10=new Array("Networking","","",8,20,250);
		 Menu6_10_1=new Array("10 Tips and Tricks to Build Your Network","mrkt_networking_10_Tips.pdf","",0,20,300);
	 	 Menu6_10_2=new Array("Is Your Net Working?","http://www.businessknowhow.com/growth/networking.htm","",0,20,300);
		 Menu6_10_3=new Array("Networking for Beginners","mrkt_networking_for_beginners.htm","",0,20,300);
		 Menu6_10_4=new Array("Networking -- Get Out and Do It!","mrkt_networking_get_out.htm","",0,20,300);
	     Menu6_10_5=new Array("Networking -- Increasing Your Sphere of Influence","http://www.businessknowhow.com/marketing/influence.htm","",0,20,250);
	     Menu6_10_6=new Array("Networking -- Why Can't I Remember Your Name","mrkt_networking_why_cant_I_remember.htm","",0,20,250);
	     Menu6_10_7=new Array("Referral Marketing is Target Marketing at its Best","http://www.businessknowhow.com/marketing/reftarget.htm","",0,20,300);
	     Menu6_10_8=new Array("The Trouble with Elevator Speeches","mrkt_networking_trouble_w_elevator_speeches.pdf","",0,20,300);

	Menu6_11=new Array("Packaging","","",6,20,250);
      	  Menu6_11_1=new Array("Examine Your Firm's Packaging","mrkt_pckg_examine_firm_packaging.htm","",0,20,425);
    	  Menu6_11_2=new Array("Harness the Power of Packaging to Push Your Product","http://www.entrepreneur.com/Magazines/MA_SegArticle/1,1539,228322----1-,00.html","",0,20,425);
      	  Menu6_11_3=new Array("Package Designs for Positioning","http://www.toolkit.cch.com/text/P03_5110.asp","",0,20,550);
          Menu6_11_4=new Array("Packaging to Reflect Buyer's Values","http://www.toolkit.cch.com/text/P03_5150.asp","",0,20,550);
      	  Menu6_11_5=new Array("Packaging Your Product:  A Process Checklist","http://www.toolkit.cch.com/text/P03_5100.asp","",0,20,550);
     	  Menu6_11_6=new Array("Packaging Your Product:  Don't Cut Corners When Boxing Your Product","http://www.entrepreneur.com/Your_Business/YB_SegArticle/0,4621,287859,00.html","",0,20,325);
	
	Menu6_12=new Array("Pricing","","",9,20,250);
		 Menu6_12_1=new Array("Fees in Professional Service Firms -- Two Views","mrkt_pricing_fees_two_perspectives.htm","",0,20,350);
		 Menu6_12_2=new Array("Hold the Price and Keep the Customer","mrkt_pricing_hold_price_keep_customer.htm","",0,20,350);
		 Menu6_12_3=new Array("Increase Your Prices Without Pain","mrkt_pricing_increase_prices_without_pain.htm","",0,20,350);
		 Menu6_12_4=new Array("Is That Price Increase Really Necessary?","mrkt_pricing_is_increase_necessary.htm","",0,20,350);
         Menu6_12_5=new Array("Make Sure the Price is Right","mrkt_pricing_make_sure_price_right.htm","",0,20,350);
         Menu6_12_6=new Array("Margin & Mark-up Calculator","http://www.dinkytown.net/java/ProfitMargin.html","",0,20,350);
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  	     Menu6_12_8=new Array("Pricing Your Product:  A Process Checklist","http://www.toolkit.cch.com/text/P03_5200.asp","",0,20,250);
   	     Menu6_12_9=new Array("Value Delivers B2B Profit","mrkt_pricing_value_delivers_B2B_profit.htm","",0,20,250);
 	     
   	Menu6_13=new Array("Selling Skills","","",14,20,250);
		 Menu6_13_1=new Array("Be Yourself -- Sell Yourself","mrkt_sskls_be_yourself_sell_yourself.htm","",0,20,430);
		 Menu6_13_2=new Array("Best Kept Secret of the Selling World","mrkt_sskls_best_kept_secret_of_the_selling_world.pdf","",0,20,430);
		 Menu6_13_3=new Array("Buyer Psychology:  Change the Way You Persuade","slsmgt_sellskls_buyer_psychology.htm","",0,20,430);
		 Menu6_13_4=new Array("Expect Referrals - Your Actions Communicate How You Want to be Treated","http://www.businessknowhow.com/marketing/expref.htm","",0,20,325);
		 Menu6_13_5=new Array("Five Ways to Warm Up Your Cold Calls","mrkt_sskls_5_ways_to_warm_cold_calls.pdf","",0,20,300);
  		 Menu6_13_6=new Array("Give Customers a Reason to Decide","mrkt_sskls_give_cust_reason_to_decide.htm","",0,20,325);
		 Menu6_13_7=new Array("How Brochures Can Derail Sales of New Products & Services","http://www.businessknowhow.com/marketing/brochderail.htm","",0,20,325);
		 Menu6_13_8=new Array("Leads Only Have Value if Managed","slsmgt_sellskls_leads_have_value.htm","",0,20,300);
		 Menu6_13_9=new Array("Referral Marketing is Target Marketing at its Best","http://www.businessknowhow.com/marketing/reftarget.htm","",0,20,300);
		 Menu6_13_10=new Array("Stunningly Awful Demos - Top 10 List of What NOT to Do","mrkt_sskls_stunningly_awful_demos.pdf","",0,20,300);
		 Menu6_13_11=new Array("Successfully Selling Services","mrkt_sskls_selling_services.htm","",0,20,300);
	     Menu6_13_12=new Array("The Business Lunch: How to Plan It and Survive It","ops_mtgs_business_lunch.htm","",0,20,250);
		 Menu6_13_13=new Array("Why Your Best Clients Don't Referrals and 10 Things You Can Do About It","http://www.businessknowhow.com/marketing/toobusy.htm","",0,20,250);
		 Menu6_13_14=new Array("You Can't Know Everything","slsmgt_sellskls_you_cant_know_everything.htm","",0,20,250);
     	     
	Menu6_14=new Array("Sponsorships","","",3,20,250);
		 Menu6_14_1=new Array("Getting Value Out of Sponsorships","mrkt_spon_get_value_out_of_sponsorships.htm","",0,20,300);
	     Menu6_14_2=new Array("How Charities can Help You with Your Marketing","mrkt_spon_charities_can_help.htm","",0,20,250);
	     Menu6_14_3=new Array("Is Your Sponsorship Working?","mrkt_spon_is_it_working.htm","",0,20,250);
 	     
	Menu6_15=new Array("Trade Shows","","",2,20,250);
		 Menu6_15_1=new Array("The Trade Show and How to Use It","mrkt_trade_show_tradeshow_using.htm","",0,20,250);
	     Menu6_15_2=new Array("Trade Show Dos and Don'ts","mrkt_trade_show_dos_and_don'ts.pdf","",0,20,250);
	     
	Menu6_16=new Array("Web Sites & E-Marketing - Part 1","","",17,20,250);
		 Menu6_16_1=new Array("5 Reasons E-Newsletters Get Trashed","mrkt_web_5_reasons_e-newsletters_get_trashed.pdf","",0,20,550);
		 Menu6_16_2=new Array("5 Rules for an Effective Direct E-mail Campaign","mrkt_web_5_rules_ for_email_campaign.pdf","",0,20,550);
	 	 Menu6_16_3=new Array("7 Marketing Questions You Should Ask Before Getting a Teenager to Build Your Website","http://www.businessknowhow.com/internet/markques.htm","",0,20,550);
		 Menu6_16_4=new Array("8 Tips to Significantly Improve Your E-Mail Response","mrkt_web_8_tips_email-response.pdf","",0,20,550);
		 Menu6_16_5=new Array("10 Steps to Search Engine Optimization","mrkt_web_10_steps_to_eff_srch_eng_opt.pdf","",0,20,550);
 		 Menu6_16_6=new Array("10 Ways to Improve Your Website","mrkt_web_10_ways_to_improve_your_website.pdf","",0,20,550);
 		 Menu6_16_7=new Array("11 Steps to Creating a Successful Web Site (e-book)","mrkt_web_11_steps_to_a_successful_web_site.pdf","",0,20,550);
		 Menu6_16_8=new Array("A 12-Step Approach For Moving to the Web","http://www.startupjournal.com/runbusiness/inc/20031222-inc.html","",0,20,550);
	 	 Menu6_16_9=new Array("15 Ways to Improve Your E-Mail Delivery Rate","mrkt_web_15_ways_to_improve_e-mail_delivery_rates.pdf","",0,20,550);
		 Menu6_16_10=new Array("Add a Webinar to Your Marketing Mix","mrkt_web_add_a_webinar.htm","",0,20,550);
		 Menu6_16_11=new Array("Catching Customers with Your Website","mrkt_web_catching_customers_web.htm","",0,20,550);
	     Menu6_16_12=new Array("Choosing a Host for Your Company's Website","mrkt_web_choosing_web_host.htm","",0,20,250);
	     Menu6_16_13=new Array("Creating Better Online Forms","mrkt_web_create_better_online_forms.htm","",0,20,250);
	     Menu6_16_14=new Array("Don't Give Up on E-mail Marketing","mrkt_web_dont_give_up.htm","",0,20,250);
	     Menu6_16_15=new Array("E-Mail Merging and Sending MS Publisher 2007 Newsletters","mrkt_web_e-mail_merging_&_sending_MS_publisher_2007_newsletters.pdf","",0,20,250);
	     Menu6_16_16=new Array("Find a Web Developer Who Fits Your Needs","http://www.startupjournal.com/howto/marketingsales/20020311-trampsteamer.html","",0,20,250);
         Menu6_16_17=new Array("First Rate Writing Adds Power to Web Site Design:  Six Writing Tips to Turn Browsers into Buyers","http://www.businessknowhow.com/internet/webwritetips.htm","",0,20,250);
		 
	Menu6_17=new Array("Web Sites & E-Marketing - Part 2","","",16,20,250);
		 Menu6_17_1=new Array("Focus the Content of Your Website","mrkt_web_focus_your_site_content.htm","",0,20,550);
         Menu6_17_2=new Array("How Flashy Web Sites Can Turn Off Customers","http://www.startupjournal.com/technology/technology/20030630-ambrosio.html","",0,20,250);
         Menu6_17_3=new Array("How to Center a Web Page Layout Using CSS","mrkt_web_how_to_ctr_a_page_w_CSS.pdf","",0,20,250);
         Menu6_17_4=new Array("How to Get Visitors to Really Hate Your Website","mrkt_web_get_visitors_to_hate.htm","",0,20,250);
	     Menu6_17_5=new Array("How To Make Email Marketing Work for Your Small Business or Non-Profit","http://www.businessknowhow.com/Internet/ccinterview.htm","",0,20,250);
	     Menu6_17_6=new Array("How To Secure Your Company's Web Site","mrkt_web_secure_your_site.htm","",0,20,250);
	     Menu6_17_7=new Array("How to Write an Effective Landing Page","http://www.businessknowhow.com/internet/landing-page.htm","",0,20,250);
	     Menu6_17_8=new Array("Planning & Publishing Your Web Site - A CBS PowerPoint Presentation","mrkt_web_planning_and_publishing_web_site.pdf","",0,20,250);
	     Menu6_17_9=new Array("Relationships Are KeyTo E-Mail Marketing","http://www.startupjournal.com/technology/technology/20030915-trampsteamer.html","",0,20,250);
         Menu6_17_10=new Array("Smart Keyword Marketing","http://xtramsn.co.nz/business/0,,10030-2816607,00.html","",0,20,250);
         Menu6_17_11=new Array("Smart Web Strategies For Small Businesses","http://www.startupjournal.com/technology/technology/20030312-trampsteamer.html","",0,20,250);
	     Menu6_17_12=new Array("Study Shows Wednesday Best Day For Email Offers","http://asbdc.ualr.edu/enews/article.asp?aid=144","",0,20,250);
		 Menu6_17_13=new Array("The Facts of Going Online","mrkt_web_facts_online.htm","",0,20,250);
         Menu6_17_14=new Array("What Does Your E-Mail Say About You?","mrkt_web_what_does_your_e-mail_say_about_you.pdf","",0,20,250);
         Menu6_17_15=new Array("What Should Your Internet Strategy Be? [Part 1]","mrkt_web_what_should_strat1.htm","",0,20,250);
	     Menu6_17_16=new Array("What Should Your Internet Strategy Be? [Part 2]","mrkt_web_what_should_strat2.htm","",0,20,250);
	
	Menu7=new Array("MS Office, Acrobat & PC Tips","","",14);

	Menu7_1=new Array("Computer Hardware","","",12,20,300);
		 Menu7_1_1=new Array("Are You Ready for a Digital Camera?","mso_hardware_are_you_ready_digital.htm","",0,20,275);
		 Menu7_1_2=new Array("Best Buy's Digital Camera Buying Guide","mso_hardware_digital_camera_buying_guide.pdf","",0,20,250);
	     Menu7_1_3=new Array("Computers: Do They Need Time Off?","mso_hardware_computer_time_off.htm","",0,20,250);
	     Menu7_1_4=new Array("The Computer Monitor: Something to Look Into","mso_hardware_computer_monitors.htm","",0,20,250);
         Menu7_1_5=new Array("Flat Screen Monitors are Taking Off","mso_hardware_flatscreen.htm","",0,20,250);
         Menu7_1_6=new Array("iPods -- A New Threat to Office Security?","mso_hardware_ipod_threat.htm","",0,20,250);
         Menu7_1_7=new Array("PDAs -- The Next Step in Computer Technology","mso_hardware_pda.htm","",0,20,250);
	     Menu7_1_8=new Array("Protecting Your Laptop from Threat","mso_hardware_laptop_theft.htm","",0,20,250);
	     Menu7_1_9=new Array("Two Monitors are Better than One","mso_hardware_2_mon_better_than_one.pdf","",0,20,250);
	     Menu7_1_10=new Array("VOIP Basics","mso_hardware_voipbasics.pdf","",0,20,250);
	     Menu7_1_11=new Array("Wi-Fi Safety and How to Get It","mso_hardware_wi-fi_security.htm","",0,20,250);
	     Menu7_1_12=new Array("Your Old PC Can Be a Crook's Goldmine","mso_hardware_old_pc_crooks_goldmine.htm","",0,20,250);
	     
	Menu7_2=new Array("Computer Software","","",7,20,250);
	     Menu7_2_1=new Array("10 Questions to Ask Before Buying Software","http://www.businessknowhow.com/manage/software.htm","",0,20,300);
	     Menu7_2_2=new Array("Backing Up Business Data -- It's Crucial","ops_dis_back_up_bus_data.htm","",0,20,300);
		 Menu7_2_3=new Array("Desktop Publishing -- Produce Your Own Material","mrkt_adv_desktop_publishing.htm","",0,20,300);
		 Menu7_2_4=new Array("Essential & Detailed Guide to Purchasing Software","mso_software_essential_guide_to_purchasing_software.pdf","",0,20,250);
		 Menu7_2_5=new Array("Implement an E-Mail Policy and Improve Productivity","ops_pm_email_policy.htm","",0,20,250);
		 Menu7_2_6=new Array("Prepare Your Computer for a Windows Reinstall","mso_software_prepare_your_computer_for_a_windows_reinstall.pdf","",0,20,250);
		 Menu7_2_7=new Array("Reduce Your Costs with Voice Over IP","mso_reduce_costs_w_voip.htm","",0,20,250);
	
	Menu7_3=new Array("Internet Searching","","",3,20,375);
         Menu7_3_1=new Array("PC World's Google Shortcuts, Tips & Tricks","mso_google_shortcuts_tips_tricks.pdf","",0,20,375);
   	   	 Menu7_3_2=new Array("Of Needles and Haystacks: Successful Internet Searching - Part I","mso_internet_successful_searching_pt1.htm","",0,20,375);
 	     Menu7_3_3=new Array("Of Needles and Haystacks: Successful Internet Searching - Part II","mso_internet_successful_searching_pt2.htm","",0,20,375);

	Menu7_4=new Array("Viruses","","",5,20,250);
		 Menu7_4_1=new Array("Computer Attack:  Do You Need a Firewall?","mso_virus_computer_attack.htm","",0,20,300);
	     Menu7_4_2=new Array("Developing a Disaster Plan","ops_dis_developing_plan.htm","",0,20,250);
	     Menu7_4_3=new Array("Protect Your PC Against Computer Viruses","mso_virus_protect_pc.htm","",0,20,250);
	     Menu7_4_4=new Array("Protecting Your Business from Hackers and Viruses","mso_virus_protect_business.htm","",0,20,250);
	     Menu7_4_5=new Array("Spyware, Adware -- Be Aware!","mso_virus_spyware.htm","",0,20,250);
	     
	Menu7_5=new Array("Adobe Acrobat and Acrobat Reader","","",1,20,250);
   		 Menu7_5_1=new Array("Embedding Video in Adobe Acrobat","mso_acrobat_embedding_SWF.pdf","",0,20,300);
  
	Menu7_6=new Array("Microsoft & Microsoft Office Training","","",13,20,350);
	     Menu7_6_1=new Array("100 Things You Should Know About MS Office 2007","mso_ms_2007_100_things_Office2007.pdf","",0,20,300);
	     Menu7_6_2=new Array("MS Office 2007 Compatibility with MS Office 2003","mso_ms_office_2007_compatibility.pdf","",0,20,300);
	     Menu7_6_3=new Array("Free Access Training","http://office.microsoft.com/training/courselist.aspx?CategoryID=CR061829401033&CTT=4&Origin=ES790000501033","",0,20,300);
	     Menu7_6_4=new Array("Free Excel Training","http://office.microsoft.com/training/courselist.aspx?CategoryID=CR061831141033&CTT=4&Origin=ES790000501033","",0,20,250);
	     Menu7_6_5=new Array("Free FrontPage Training","http://office.microsoft.com/training/courselist.aspx?CategoryID=CR061832701033&CTT=4&Origin=ES790000501033","",0,20,250);
	     Menu7_6_6=new Array("Free Outlook Training","http://office.microsoft.com/training/courselist.aspx?CategoryID=CR061832721033&CTT=4&Origin=ES790000501033","",0,20,250);
	     Menu7_6_7=new Array("Free PowerPoint Training","http://office.microsoft.com/training/courselist.aspx?CategoryID=CR061832731033&CTT=4&Origin=ES790000501033","",0,20,250);
	     Menu7_6_8=new Array("Free Publisher Training","http://office.microsoft.com/training/courselist.aspx?CategoryID=CR061832741033&CTT=4&Origin=ES790000501033","",0,20,250);
	     Menu7_6_9=new Array("Free Visio Training","http://office.microsoft.com/training/courselist.aspx?CategoryID=CR061832751033&CTT=4&Origin=ES790000501033","",0,20,250);
	     Menu7_6_10=new Array("Free Word Training","http://office.microsoft.com/training/courselist.aspx?CategoryID=CR061958171033&CTT=4&Origin=ES790000501033","",0,20,250);
	     Menu7_6_11=new Array("Microsoft Office Templates","http://office.microsoft.com/templates/default.aspx?CTT=6&Origin=EC790020111033","",0,20,250);
	     Menu7_6_12=new Array("Removing Hidden Data in MS Office Documents","mso_ms_office_XP_remove_hidden_data_add-In.pdf","",0,20,300);
		 Menu7_6_13=new Array("The Pros and Cons of Microsoft Software","mso_ms_pros_cons_of_ms.htm","",0,20,250);
		 
   Menu7_7=new Array("Microsoft Access Tips","","",5,20,350);
		 Menu7_7_1=new Array("10 Ways to Prevent Corruption in an Access Database","mso_ms_access_10_ways_to_prevent_access_database_corruption.pdf","",0,20,350);
         Menu7_7_2=new Array("10+ Tips for Designing Efficient and Flexible Access Tables","mso_ms_access_10+tips_access_tables.pdf","",0,20,350);
		 Menu7_7_3=new Array("Clear Fields in a Combo Box for Easier Data Entry","mso_ms_access_clear_fields_in_data_entry_combo_box.pdf","",0,20,350);
         Menu7_7_4=new Array("Develop a Form in MS Access for Easy Data Entry","mso_ms_access_develop_a_form_in_Access.pdf","",0,20,350);
	     Menu7_7_5=new Array("Include a Field for Attachments in MS Access 2007","mso_ms_access_include_attmnt_field_in_Access_07.pdf","",0,20,350);
	 
	Menu7_8=new Array("Microsoft Excel Tips - Part One","","",15,20,425);
		 Menu7_8_1=new Array("75 Essential MS Excel Tips","mso_ms_excel_75_excel_tips.pdf","",0,20,425);
		 Menu7_8_2=new Array("85 MS Excel Keyboard Shortcuts","mso_ms_excel_85_keyboard_shortcuts.pdf","",0,20,425);
         Menu7_8_3=new Array("Add a Chart to an MS Excel Comment","mso_ms_excel_chart_to_excel_comment.pdf","",0,20,425);
	     Menu7_8_4=new Array("Add the Watch Window Toolbar to a MS Excel Worksheet","mso_ms_excel_watch_window_toolbar_to_Excel_spreadsheet.pdf","",0,20,425);
	     Menu7_8_5=new Array("ASAP Utilities -- Simply a Must-Have Add In for Serious MS Excel Users","mso_ms_excel_ASAP.htm","",0,20,425);
	     Menu7_8_6=new Array("Automatically Update the Range in an MS Excel Chart","mso_ms_excel_auto_update_excel_chart.pdf","",0,20,400);
	     Menu7_8_7=new Array("Automatically Add New Data to an MS Excel Chart","mso_ms_excel_automatically_add_new_data_to_Excel_Chart.pdf","",0,20,400);
	     Menu7_8_8=new Array("Calculate Conditional Running Totals in MS Excel","mso_ms_excel_calculate_conditional_running_totals_in_excel.pdf","",0,20,400);
	   	 Menu7_8_9=new Array("Clean Up Data Using the Excel Clean Function","mso_ms_excel_clean_function.pdf","",0,20,400);
		 Menu7_8_10=new Array("Combine Text and Dates in the Same Cell","mso_ms_excel_combine_text_and_date_in_same_cell.pdf","",0,20,400);
   	   	 Menu7_8_11=new Array("Commonly Used Excel Formulas","http://office.microsoft.com/en-us/assistance/HP052001271033.aspx?mode=print","",0,20,400);
 		 Menu7_8_12=new Array("Count If Function for 2 Conditions","mso_ms_excel_countif-function_for_2_conditions.pdf","",0,20,400);
  		 Menu7_8_13=new Array("Copy Hundreds of Rows of Excel Formulas in 3 Steps","mso_ms_excel_copy_row_formulas_in_3_steps.pdf","",0,20,400);
         Menu7_8_14=new Array("Create a Summary Report in MS Excel using Data Consolidation","mso_ms_excel_create_summary_report_with_data_consolidation.pdf","",0,20,400);
	     Menu7_8_15=new Array("Creating an Index Sheet for a MS Excel Workbook","mso_ms_excel_create_index_sheets_for_excel_workbook.pdf","",0,20,400); 
 	        	
	Menu7_9=new Array("Microsoft Excel Tips - Part Two","","",16,20,425);
		 Menu7_9_1=new Array("Creating a List Box for Data Entry in a MS Excel Workbook","mso_ms_excel_create_a_list_box.PDF","",0,20,360);
		 Menu7_9_2=new Array("Cross-Footing Logic - Avoiding Costly Errors","mso_ms_excel_cross-footing_logic.pdf","",0,20,360);
         Menu7_9_3=new Array("Customizing Workbook Printing in MS Excel","mso_ms_excel_customizing_wrkbook_printing.htm","",0,20,300);
		 Menu7_9_4=new Array("Data Entry: Built-In Functions to Simplify Data Entry","mso_ms_excel_built-In_features_to_simplify_excel_data_entry.pdf","",0,20,300);
         Menu7_9_5=new Array("Deleting Duplicate Rows in MS Excel","mso_ms_excel_remove_duplicate_rows.htm","",0,20,300);
	     Menu7_9_6=new Array("Documenting Excel Formulas","mso_ms_excel_documenting_excel_formulas.pdf","",0,20,300);
	     Menu7_9_7=new Array("Enter Excel Data in Multiple Worksheets Simultaneously","mso_ms_excel_enter_data_in_multiple_worksheets_simultaneously.pdf","",0,20,300);
	     Menu7_9_8=new Array("Find Matching Records in Excel in 3 Clicks","mso_ms_excel_find_matching_records_in_excel.pdf","",0,20,300);
		 Menu7_9_9=new Array("Hidden Gems in MS Excel 2007","mso_ms_excel_hidden_gems_in_excel_2007.pdf","",0,20,300);
		 Menu7_9_10=new Array("How to Add a Dropdown List to MS Excel","mso_ms_excel_how_to_add_dropdown_list_to_excel.pdf","",0,20,300);
		 Menu7_9_11=new Array("How to Find Duplicates in MS Excel","mso_ms_excel_how_find_duplicates.pdf","",0,20,300);
		 Menu7_9_12=new Array("Forecast the Future With Excel Trend Lines","http://techrepublic.com.com/5100-10877_11-6073923.html?tag=nl.e056","",0,20,425);
  		 Menu7_9_13=new Array("Formula Auditing in MS Excel Better with Explode Add In","mso_ms_excel_formula_auditing_plug_in.htm","",0,20,425);
 		 Menu7_9_14=new Array("Free Excel Spreadsheet Template Listing","http://www.exinfm.com/free_spreadsheets.html","",0,20,300);
   		 Menu7_9_15=new Array("Give Your MS Excel 2007 Charts a Makeover","mso_ms_excel_give_your_charts_a_makeover.pdf","",0,20,300);
      	 Menu7_9_16=new Array("How to Prevent MS Excel from Turning Fractions Into Dates","mso_ms_excel_prevent_excel_from_turning_fractions_into_dates.pdf","",0,20,300);
       	 
	Menu7_10=new Array("Microsoft Excel Tips - Part Three","","",15,20,450);
		 Menu7_10_1=new Array("Inserting and Using the Calendar Control Object","mso_ms_excel_calendar_object.pdf","",0,20,450);
     	 Menu7_10_2=new Array("Keyboard Shortcut List for MS Excel","mso_ms_excel_keyboard_shortcuts.pdf","",0,20,450); 
		 Menu7_10_3=new Array("Make Subtotal Values Stand Out in MS Excel","mso_ms_excel_make_subtotal_values_stand_out.pdf","",0,20,450);
		 Menu7_10_4=new Array("Manipulating Data with MS Excel Pivot Tables","mso_ms_excel_manipulate_data_with_excel_ pivot_tables.PDF","",0,20,450);
		 Menu7_10_5=new Array("Pivot Table Magic","mso_ms_excel_pivot_table_magic.pdf","",0,20,450);
 		 Menu7_10_6=new Array("Placing Multiple Charts on a Chart Sheet","mso_ms_excel_place_multiple_charts.pdf","",0,20,450);
  		 Menu7_10_7=new Array("Reduce Repetitive Worksheet Typing Using Formulas","mso_ms_excel_reduce_typing_w_excel_formulas.pdf","",0,20,450);
		 Menu7_10_8=new Array("Removing Hidden Data in MS Office Documents","mso_ms_office_XP_remove_hidden_data_add-In.pdf","",0,20,450);
		 Menu7_10_9=new Array("Sort 4 or More Columns of Data Simultaneously","mso_ms_excel_sort_4_or_more_columns_of_excel_Data_simultaneously.pdf","",0,20,450);
         Menu7_10_10=new Array("Sort 4 or More Columns of Data - Another Approach","mso_ms_excel_sorting_4_or_more.pdf","",0,20,450);
         Menu7_10_11=new Array("Use a Function to Count Cells Between Two Values in MS Excel","mso_ms_excel_use_function_to_count_ cells_between_two_values.pdf","",0,20,450);
         Menu7_10_12=new Array("Use Editing, Fill and Justify to Add Instructions to MS Excel","mso_ms_excel_use_editing_fill_&_justify_to_add_instr_to_excel.pdf","",0,20,450);
         Menu7_10_13=new Array("Use SUM in an Array Function to Count Values Matching Multiple Criteria","mso_ms_excel_use_SUM_in_array_funct_to_count_values_with_multiple_criteria.pdf","",0,20,450);
         Menu7_10_14=new Array("Using the COUNTBLANK Function in Building Financial Statements","mso_ms_excel_COUNTBLANK_function.htm","",0,20,450);
         Menu7_10_15=new Array("What is a MS Excel Macro and Why You Should Care?","mso_ms_excel_what_ is_a_macro.pdf","",0,20,450);
	
	Menu7_11=new Array("Microsoft Outlook Tips","","",4,20,400);
         Menu7_11_1=new Array("Creating Your MS Outlook E-Mail Signature","mso_ms_outlook_create_signature.pdf","",0,20,400);
         Menu7_11_2=new Array("E-Mail Merge: How to Send a Personalized Merged E-Mail Message","mso_ms_outlook_ mail_merge_ personalized_email_merge_message.pdf","",0,20,400);
         Menu7_11_3=new Array("How to Insert a Graphic in a MS Outlook Signature","mso_ms_outlook_how_to_insert_a_graphic_in_an_outlook_signature.pdf","",0,20,400);
         Menu7_11_4=new Array("How to Share Your MS Outlook Calendar via E-Mail","mso_ms_outlook_share_your_calendar_via_e-mail.pdf","",0,20,400);
        
 	Menu7_12=new Array("Microsoft PowerPoint Tips","","",5,20,375);
        Menu7_12_1=new Array("10 Tricks for Working More Effectively in MS PowerPoint 2007","mso_ms_PP_10_tips_for_PP_2007.pdf","",0,20,375);
        Menu7_12_2=new Array("Adding Music & Narration to a MS PowerPoint Presentation","mso_ms_PP_adding_music_&_narration_ to_PowerPoint.pdf","",0,20,375);
        Menu7_12_3=new Array("Advanced Animation in MS PowerPoint to Imply Growth","mso_ms_PP_advanced_animation_to_imply_growth.pdf","",0,20,375);
        Menu7_12_4=new Array("Break These 10 Habits - Make Your Presentations Outstanding","mso_ms_PP_make_your_presentations_outstanding_break_these_10_habits.pdf","",0,20,375);
     	Menu7_12_5=new Array("Spice Up Your Bullet Point Lists in MS PowerPoint","mso_ms_PP_spice_up_bullet_point_lists_in_PPT.pdf","",0,20,375);
    
   	Menu7_13=new Array("Microsoft Windows XP, Vista & Windows 7 Tips","","",10,20,325);
         Menu7_13_1=new Array("10 Cool Tools in Windows 7","mso_windows_10_cool_tools_in_windows_7.pdf","",0,20,345);
         Menu7_13_2=new Array("31 Speed-Enhancing Tweaks for XP and Vista","mso_windows_31_fast_windows_fixes.pdf","",0,20,345);
         Menu7_13_3=new Array("100 Keyboard Shortcuts for Windows 7","mso_windows_100_keyboard_scuts.pdf","",0,20,345);
         Menu7_13_4=new Array("Disabling Windows Messenger on a Windows XP Machine","http://techrepublic.com.com/5100-10877-6047492.html?tag=nl.e064","",0,20,345);
         Menu7_13_5=new Array("Formatting a Hard Drive","mso_windows_formatting_drives.htm","",0,20,345);
         Menu7_13_6=new Array("How to Access Your Cookies in Windows XP","mso_windows_accessing_cookies.htm","",0,20,345);
         Menu7_13_7=new Array("Placing a Shortcut on Windows Explorer Open Box","mso_windows_placing_shortcut_on_exp_left.htm","",0,20,345);
         Menu7_13_8=new Array("Tap Into the Power of Libraries in Windows 7","mso_windows_windows_7_libraries.pdf","",0,20,345);
         Menu7_13_9=new Array("Top 10 Windows XP Configuration Tips","mso_windows_top_10_xp_tricks.pdf","",0,20,345);
         Menu7_13_10=new Array("Windows Clean Up Tips - How to Help IE 7 Run Better","mso_windows_clean_up_tips.pdf","",0,20,345);
      
	Menu7_14=new Array("Microsoft Word Tips","","",11,20,325);
	     Menu7_14_1=new Array("10 Tips for Boosting Productivity in Word 2007","mso_ms_Word_10_tips_to_boost_prod_word2007.pdf","",0,20,430);
	     Menu7_14_2=new Array("Adding Chapter Numbering to Your Word Documents","mso_ms_word_add_chapters.pdf","",0,20,380);
	     Menu7_14_3=new Array("Balancing Text in Word Columns","mso_ms_word_print_multiple_pages.pdf","",0,20,380);
	     Menu7_14_4=new Array("Customize the Document Template in Word 2007","mso_ms_word_customize_2007_doc_template.htm","",0,20,380);
	     Menu7_14_5=new Array("Generate Random Text in Word 2007","mso_ms_word_create_random_text.htm","",0,20,380);
	     Menu7_14_6=new Array("Have Word Automatically Align Tables to Changes in Page Layout","mso_ms_word_have_word_automatically_align_tables_to__changes_in_pg_layout.pdf","",0,20,380);
	     Menu7_14_7=new Array("How to Insert a Line Above a MS Word Table","mso_ms_word_insert_a_line_above_a_word_table.pdf","",0,20,380);
	     Menu7_14_8=new Array("Integrating MS Excel Into a MS Word Document","mso_ms_word_integrating_Excel_into_Word.pdf","",0,20,380);
	     Menu7_14_9=new Array("Print Multiple Pages of a Word Document on a Single Sheet","mso_balance_text_in_word_columns.pdf","",0,20,380);
	     Menu7_14_10=new Array("Remove Unwanted Blank Pages After a  MS Word Table","mso_ms_word_remove_unwanted_blank_pgs_after_word_table.pdf","",0,20,380);
		 Menu7_14_11=new Array("Scale a MS Word Document to Different Page Sizes without Reformatting","mso_ms_word_scale_word_docs_for_diff_sized_paper.pdf","",0,20,380);
     

	Menu8=new Array("Operations","","",11);

	Menu8_1=new Array("Business Development","","",10,20,250);
		 Menu8_1_1=new Array("10 Powerful Ways to Grow More Business","ops_bd_10_ways_to_grow_more_business.htm","",0,20,525);
		 Menu8_1_2=new Array("11 Ways to Pump Up Productivity","ops_bd_11_ways_to_pump_productivity.htm","",0,20,525);
		 Menu8_1_3=new Array("12 Steps to Improve Retail Sales","http://www.businessknowhow.com/marketing/improve-sales.htm","",0,20,525);
		 Menu8_1_4=new Array("Bureaucracy Has No Room In Small Businesses","ops_bd_bureaucracy.htm","",0,20,525);
		 Menu8_1_5=new Array("Clever Clues for Driving Your Business Through a Downturn","ops_bd_drive_business.htm","",0,20,525);
	     Menu8_1_6=new Array("Growing Pains in the Small Business","e_gen_growing_pains.htm","",0,20,250);
	     Menu8_1_7=new Array("How to Pick the Good from Bad in Small Business","ops_bd_how_to_pick_good.htm","",0,20,250);
	     Menu8_1_8=new Array("Improve Your Processes, Improve Your Bottom Line","ops_bd_improve_processes_bottom_line.htm","",0,20,250);
	     Menu8_1_9=new Array("The Internet Speed-to-Market Trap","ops_bd_internet_speed_trap.htm","",0,20,250);
	     Menu8_1_10=new Array("What's a Consultant and How to Work with One","ops_bd_whats_a_consultant.htm","",0,20,250);
	     
	Menu8_2=new Array("Change Management","","",8,20,250);
		 Menu8_2_1=new Array("But That's the Way We've Always Done It","http://www.onlinebusadv.com/index.php?PAGE=165","",0,20,360);
		 Menu8_2_2=new Array("Change Management is a Part of Life","ops_cm_chg_mgt_is_part_of_life.htm","",0,20,360);
		 Menu8_2_3=new Array("How Harley-Davidson Got Back to Basics","ops_cm_harley_davidson.htm","",0,20,360);
	     Menu8_2_4=new Array("How Will Your Business Respond to The Challenge of Change?","http://www.businessknowhow.com/marketing/challchange.htm","",0,20,250);
	     Menu8_2_5=new Array("Implementing Change -- Ten Tips for Success","ops_cm_implementing_change.htm","",0,20,250);
         Menu8_2_6=new Array("Managing Complex Change Equations","pgl_ldrshp_managing_complex_change.pdf","",0,20,250);
	     Menu8_2_7=new Array("Overcoming Obstacles -- Achieving Goals","ops_cm_overcoming_obtacles_achieving_goals.pdf","",0,20,250);
	     Menu8_2_8=new Array("The Power of Small Ideas","http://www.businessknowhow.com/manage/smallideas.htm","",0,20,250);
	     
	Menu8_3=new Array("Disaster Planning & Recovery","","",6,20,250);
	     Menu8_3_1=new Array("An Emergency Plan for Your Business","ops_dis_emergency_plan.htm","",0,20,350);
	     Menu8_3_2=new Array("Backing Up Business Data -- It's Crucial","ops_dis_back_up_bus_data.htm","",0,20,250);
	     Menu8_3_3=new Array("Developing a Disaster Plan","ops_dis_developing_plan.htm","",0,20,250);
	     Menu8_3_4=new Array("Net Threats Don't Go Away -- Be Prepared","ops_dis_net_threats.htm","",0,20,250);
	     Menu8_3_5=new Array("Plan Your Recovery Before the Disaster","ops_dis_plan_recovery_before_disaster.htm","",0,20,250);
	     Menu8_3_6=new Array("Practical IT Disaster Recovery Planning Booklet","ops_dis_prac_IT_dis_recovery_planning.pdf","",0,20,250);
	     Menu8_3_7=new Array("Using Technology to Guard Your Business","ops_dis_using_tech.htm","",0,20,250);

	Menu8_4=new Array("General","","",17,20,250);
		 Menu8_4_1=new Array("10 Mistakes that can Cost Your Business","ops_gen_10_mistakes_that_cost.htm","",0,20,400);
	     Menu8_4_2=new Array("A Start on Office Ergonomics","ops_gen_office_ergonomics.htm","",0,20,250);
		 Menu8_4_3=new Array("Choosing a Supplier Right the First Time","ops_gen_choosing_a_supplier.htm","",0,20,250);
      	 Menu8_4_4=new Array("Document Retention:  What to Keep and for How Long","ops_gen_doc_retention_article.pdf","",0,20,250);
  	   	 Menu8_4_5=new Array("E-Mail Archiving Essentials","ops_gen_e-mail_archiving.htm","",0,20,250);
   	   	 Menu8_4_6=new Array("Employee Suggestion Idea Card from Kroger Grocery","c_csat_Kroger_employee_suggestion_card.pdf","",0,20,250);
  	   	 Menu8_4_7=new Array("Employee - Customer Suggestion Idea Card from SJ Reg Med Ctr","c_csat_SJRMC_suggestion_card.pdf","",0,20,250);
 	   	 Menu8_4_8=new Array("Haggling Makes Business Sense","ops_gen_haggling_makes_sense.htm","",0,20,250);
 	     Menu8_4_9=new Array("Helping Clients Outrun the Recession","ops_gen_how_to_help_outrun.htm","",0,20,250);
  	     Menu8_4_10=new Array("Let's Get Organized - A Presentation by Tracy Davoust","ops_gen_let's_get_organized.mht","",0,20,250);
	     Menu8_4_11=new Array("Making Your Office More Comfortable","ops_gen_making_office_comfortable.htm","",0,20,250);
    	 Menu8_4_12=new Array("Making Your Office More Workable","ops_gen_making_office_workable.htm","",0,20,250);
      	 Menu8_4_13=new Array("National Do Not Call Registry Details","ops_gen_do_not_call_registry.htm","",0,20,250);
    	 Menu8_4_14=new Array("Organize Your Office and Keep it That Way","ops_gen_organize_office_and_keep_it_that_way.pdf","",0,20,250);
     	 Menu8_4_15=new Array("Take It Or Leave It:  The Only Guide to Negotiating You Will Ever Need","http://www.inc.com/magazine/20030801/negotiation.html","",0,20,250);
    	 Menu8_4_16=new Array("What to Do When You Lose a Major Client","ops_gen_lose_major_client.htm","",0,20,250);
  	     Menu8_4_17=new Array("Workplace Privacy -- A Team Issue","ops_gen_workplace_privacy.htm","",0,20,250);
   
	Menu8_5=new Array("Intellectual Property","","",3,20,250);
		 Menu8_5_1=new Array("Intellectual Property in E-Commerce for Small Business","ops_ip_intellectual_in_small.htm","",0,20,325);
		 Menu8_5_2=new Array("Intellectual Propery Law Primer","ops_ip_intellectual_property_law_primer.pdf","",0,20,325);
		 Menu8_5_3=new Array("Protect Your Intellectual Property","ops_ip_protect_ip.htm","",0,20,250);
	
	Menu8_6=new Array("Inventory","","",1,20,250);
		 Menu8_6_1=new Array("Danger Lurks in Your Inventory","ops_inv_danger_in_inventory.htm","",0,20,325);
	     
	Menu8_7=new Array("Meetings","","",9,20,250);
		 Menu8_7_1=new Array("A How-to Guide for Facilitators","ops_mtgs_facilitator_how-to_guide.htm","",0,20,300);
		 Menu8_7_2=new Array("Beating the Meeting Blues","ops_mtgs_beat_meeting_blues.htm","",0,20,300);
		 Menu8_7_3=new Array("The Business Lunch: How to Plan It and Survive It","ops_mtgs_business_lunch.htm","",0,20,250);
		 Menu8_7_4=new Array("The Guide for Great Meeting Facilitation","ops_mtgs_guide_for_great_facilitation.pdf","",0,20,250);
	     Menu8_7_5=new Array("Make Your First Impression a Good One","c_image_make_impression_good.htm","",0,20,250);
	     Menu8_7_6=new Array("Running Effective Meetings","ops_mtgs_running_mtgs.htm","",0,20,250);
	     Menu8_7_7=new Array("'Starring Roles' in a Meeting","ops_mtgs_starring_roles_in_a_meeting.pdf","",0,20,250);
	     Menu8_7_8=new Array("Stop Torturing People with Terrible Meetings","http://www.careerknowhow.com/badmeetg.htm","",0,20,250);
	     Menu8_7_9=new Array("Successul Audio Conference Tips","ops_mtgs_successful_audio_conferences.pdf","",0,20,250);
	     
	     
	Menu8_8=new Array("Operations Manuals","","",1,20,250);
		 Menu8_8_1=new Array("Every Company Needs the Protection of a Policy and Procedures Manual","ops_opsman_every_co_needs_one.htm","",0,20,425);
		     
	Menu8_9=new Array("Performance Management","","",8,20,250);
	     Menu8_9_1=new Array("Eleven Ways to Pump Up Productivity","ops_bd_11_ways_to_pump_productivity.htm","",0,20,425);
		 Menu8_9_2=new Array("Angst Over Critical Numbers -- Using KPIs to Manage Your Business","ops_pm_angst_over_critical_numbers.htm","",0,20,250);
		 Menu8_9_3=new Array("How Many Hours in Your Day?","ops_pm_how_many_hours.htm","",0,20,250);
		 Menu8_9_4=new Array("Implement an E-Mail Policy and Improve Productivity","ops_pm_email_policy.htm","",0,20,250);
		 Menu8_9_5=new Array("Listen to Your Team -- They Have the Ideas Your Need!","ops_pm_listen_to_team.htm","",0,20,250);
		 Menu8_9_6=new Array("Manage E-Mails Better with an Empty Inbox","ops_pm_manage_w_empty_inbox.htm","",0,20,250);
		 Menu8_9_7=new Array("There's More to Retail than Sales:  Counting Retail Traffic","ops_pm_count_retail_traffic.htm","",0,20,250);
		 Menu8_9_8=new Array("What do We Mean by 'Metrics'?","ops_pm_what_metrics_mean.htm","",0,20,250);
	     
	Menu8_10=new Array("Point of Sale Systems","","",1,20,250);
		 Menu8_10_1=new Array("A New Take on an old technology -- POS & the Cash Register","ops_pos_new_take_old_faithful_tech.htm","",0,20,350);
     	     
	Menu8_11=new Array("Values","","",2,20,250);
		 Menu8_11_1=new Array("Core Values - Baldrige Criteria","ops_val_core_values-baldrige_criteria.pdf","",0,20,290);
		 Menu8_11_2=new Array("What Does Your Company Mean (Stand For)?","ops_val_what_does_your_company_mean.pdf","",0,20,290);

	Menu9=new Array("Personal Growth & Leadership","","",7);

	Menu9_1=new Array("Boards of Directors","","",4,20,250);
		 Menu9_1_1=new Array("Compensating Outside Directors in the Current Environment","pg_bofd_outside_director_compensation.pdf","",0,20,400);
	     Menu9_1_2=new Array("Does Your Board have an Effective Management System of Its Own?","pg_bofd_board_mgt_system.pdf","",0,20,250);
		 Menu9_1_3=new Array("How to Assemble a Board of Advisers","pgl_bofd_how_to_assemble_a_board_of_advisers.pdf","",0,20,250);
		 Menu9_1_4=new Array("Planning for Your Next CEO","pgl_bofd_planning_for_your_next_CEO.pdf","",0,20,250);
		 
     
	Menu9_2=new Array("Delegation","","",3,20,250);
		 Menu9_2_1=new Array("Command & Control - Four Levels of Mgt. Control and Task Management","pgl_del_command_and_control.pdf","",0,20,450);
		 Menu9_2_2=new Array("Effective Delegation -- It's an Art","pgl_del_effective_delegation.htm","",0,20,250);
	     Menu9_2_3=new Array("Empower Your Team Members","pgl_del_empower_your_team.htm","",0,20,250);
	     
    Menu9_3=new Array("Ethics","","",2,20,250);
		 Menu9_3_1=new Array("Corporate Codes of Conduct - The Framework of Business Ethics","pgl_ethics_corp_code_of_conduct.htm","",0,20,450);
		 Menu9_3_2=new Array("Ethics and Credibility -- What Now?","pgl_ethics_what_now.htm","",0,20,450);
	     
  	Menu9_4=new Array("General","","",9,20,450);
	     Menu9_4_1=new Array("Brainstorming and How to Use It","pgl_gen_brainstorming.htm","",0,20,425);
	     Menu9_4_2=new Array("Designated Readers:  Tracking & Sharing Articles to Help Team Success","pgl_gen_des_reader.pdf","",0,20,425);
	     Menu9_4_3=new Array("Easy Time Management","hr_gen_time_management.htm","",0,20,400);
	     Menu9_4_4=new Array("Goal Setting:  Why to Do It and How","hr_gen_goal_setting.htm","",0,20,250);
	     Menu9_4_5=new Array("Pace Has its Place in Your Quality of Life","pgl_gen_pace.htm","",0,20,250);
	     Menu9_4_6=new Array("Problem Solving -- How to Do It","pgl_gen_problem_solving.htm","",0,20,250);
	     Menu9_4_7=new Array("So You Want to be a Consultant?","pgl_want_to_be_consultant.htm","",0,20,250);	     
	     Menu9_4_8=new Array("Take It Or Leave It:  The Only Guide to Negotiating You Will Ever Need","http://www.inc.com/magazine/20030801/negotiation.html","",0,20,250);
		 Menu9_4_9=new Array("The Abilene Paradox: The Management of Agreement","pgl_gen_abilene.pdf","",0,20,250);
     
	     
	Menu9_5=new Array("Leadership","","",19,20,250);
	     Menu9_5_1=new Array("Three Keys to Leading Like a Professional","http://www.businessknowhow.com/growth/topdog.htm","",0,20,425);
		 Menu9_5_2=new Array("Four Layers of Diversity Diagram","pgl_ldrshp_4_layers_diversity_Diagram.pdf","",0,20,250);
		 Menu9_5_3=new Array("Five Traits of Great Business Leaders","pgl_ldrshp_5_key_traits_of_great_business_leaders.pdf","",0,20,250);
	  	 Menu9_5_4=new Array("10 Sure Ways to Fail as a Manager","http://www.businessknowhow.com/manage/manager.htm","",0,20,250);
		 Menu9_5_5=new Array("10 Tips for Managing Virtual Teams","pgl_ldrshp_10_tips_for_managing_virtual_teams.pdf","",0,20,250);
	 	 Menu9_5_6=new Array("How to Identify a Leader","pgl_ldrshp_how_to_identify_leader.htm","",0,20,250);
		 Menu9_5_7=new Array("Implementing Covey's 7 Habits of Highly Successful People","pgl_ldrshp_implementing_7_habits.pdf","",0,20,250);
	     Menu9_5_8=new Array("Instilling Accountability -- Expectations, Measurement & Consequences","http://www.onlinebusadv.com/index.php?PAGE=34","",0,20,250);
		 Menu9_5_9=new Array("Leadership - Give it a Try","pgl_ldrshp_ldrshp_give_it_a_try.htm","",0,20,250);
		 Menu9_5_10=new Array("Manage Actively and Get More","pgl_ldrshp_manage_actively.htm","",0,20,250);
		 Menu9_5_11=new Array("Managing Complex Change - A Worksheet","pgl_ldrshp_managing_complex_change.pdf","",0,20,250);
		 Menu9_5_12=new Array("Managers' Self-Assessment Questionnaire","pgl_ldrshp_Manager_Self_Assessment.pdf","",0,20,250);
		 Menu9_5_13=new Array("Servant Leadership Characteristics","pgl_ldrshp_srvnt_ldrship_characteristics.pdf","",0,20,250);
		 Menu9_5_14=new Array("Seven People You Don't Want to Be","pgl_ldrshp_seven_people.htm","",0,20,250);
		 Menu9_5_15=new Array("So Now You're in Charge.  Now What?","pgl_ldrshp_so_now_your_charge.htm","",0,20,250);
		 Menu9_5_16=new Array("Systematically Making the Best Decisions","pgl_ldrship_making_best_decisions.htm","",0,20,250);
		 Menu9_5_17=new Array("Taming the Alpha Executive","pgl_ldrshp_taming_alpha_exec.pdf","",0,20,250);
		 Menu9_5_18=new Array("Team Coaching - A Role for Professionals","pgl_ldrshp_team_coaching.htm","",0,20,250);
		 Menu9_5_19=new Array("The CEO's Role in Leading Transformation","pgl_ldrshp_CEO_role.pdf","",0,20,250);
	
	Menu9_6=new Array("Project Management","","",3,20,250);
		 Menu9_6_1=new Array("10 Project Chartering Tips","pgl_pm_10_Project_Chartering_Tips.pdf","",0,20,425);
	     Menu9_6_2=new Array("Project Management Presentation -- Four Corners Conference 2009","pgl_pm_FCPD_Conf_2009.htm","",0,20,425);
		 Menu9_6_3=new Array("The Tyranny of the Urgent Can Cause Priority Overload","pgl_pm_tyranny_of_urgent.htm","",0,20,425);
  		    
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		 Menu10_5_1=new Array("5 Myths of Professional Services Marketing","slsmgt_sellskls_five_myths_of_pro_srvcs_mrkting.pdf","",0,20,450);
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		 Menu10_5_6=new Array("Be Yourself -- Sell Yourself","mrkt_sskls_be_yourself_sell_yourself.htm","",0,20,430);
		 Menu10_5_7=new Array("Big Business Can Present Big Opportunities","slsmgt_sellskls_big_business_big_opportunities.htm","",0,20,300);
		 Menu10_5_8=new Array("Buyer Psychology:  Change the Way You Persuade","slsmgt_sellskls_buyer_psychology.htm","",0,20,300);
		 Menu10_5_9=new Array("Cold Calling:  A Compiliation of Articles on Doing it Right","http://www.inc.com/guides/sales/20677.html","",0,20,300);
		 Menu10_5_10=new Array("Creating a Customer Feeding Frenzy:  4 Tools that Make You Simply Irresistible","http://www.businessknowhow.com/marketing/feedingfrenzy.htm","",0,20,300);
		 Menu10_5_11=new Array("Delivering Effective Product Demonstrations","slsmgt_sellskls_deliver_effective_product_demonstrationsi.pdf","",0,20,300);
		 Menu10_5_12=new Array("Expect Referrals - Your Actions Communicate How You Want to be Treated","http://www.businessknowhow.com/marketing/expref.htm","",0,20,325);
		 Menu10_5_13=new Array("How Brochures Can Derail Sales of New Products & Services","http://www.businessknowhow.com/marketing/brochderail.htm","",0,20,300);
		 Menu10_5_14=new Array("Listen and Earn","c_listen_listen_and_earn.pdf","",0,20,300);
		 Menu10_5_15=new Array("More Stuff We Make Up About our Prospects that Interere with Sales","http://www.businessknowhow.com/marketing/makeup.htm","",0,20,300);
		 Menu10_5_16=new Array("Overthinking Yourself Out of Success","slsmgt_sellskls_overthinking_yourself.pdf","",0,20,300);
	 	 Menu10_5_17=new Array("Persistence Sells.  Turning Cold Leads Into Hot Sales","http://www.businessknowhow.com/tips/persist.htm","",0,20,300);
		 Menu10_5_18=new Array("Selling Consulting Services - Landing Your First Client","slsmgt_sellskls_Selling_Consulting_Srvcs_First_Client.pdf","",0,20,300);
		 Menu10_5_19=new Array("Selling - More of a Marriage, Less a Whirlwind Romance","slsmgt_sellskls_selling_like_marriage_less_like_whirlwind.pdf","",0,20,300);
		 Menu10_5_20=new Array("Successfully Selling Services","mrkt_sskls_selling_services.htm","",0,20,300);
	     Menu10_5_21=new Array("The Business Lunch: How to Plan It and Survive It","ops_mtgs_business_lunch.htm","",0,20,250);
	     Menu10_5_22=new Array("Why Your Best Clients Don't Referrals and 10 Things You Can Do About It","http://www.businessknowhow.com/marketing/toobusy.htm","",0,20,250);
	     Menu10_5_23=new Array("You Can't Know Everything","slsmgt_sellskls_you_cant_know_everything.htm","",0,20,250);




