Feedback Should Be Clear and Actionable, Not “Nice” and Vague

This tip is adapted from “Are You Sugarcoating Your Feedback Without Realizing It?,” by Michael Schaerer and Roderick Swaab Many managers sugarcoat tough feedback, either to avoid retaliation or to protect employees’ feelings. But research shows that managers tend to...

Office Politics:  Deal with Them!

While there will always be some gossip and rumors, office politics does not need to be a negative experience. Office politics can be used to advantage if done properly. Let’s face it: office politics are inevitable. Wherever people gather, they will gossip, spread...

Overcome the Skills Shortage with Branding

The “skills shortage” is in the news and likely to stay there. What it means for employers is that the present rate of expansion in most industries will increase the level of competition for much-needed skills in the marketplace, and as skilled employees...

Overcoming the Skills Shortage

The skills shortage is about to be felt across most industries and yet very few businesses have a training plan in place to counteract its effects. Compounding the problem of replacing existing skills is the probability of changes to so many of the factors that will...

People Development Need Not be Expensive

There are some highly skilled occupations that require up to one-third of the person’s time to be devoted to training or maintenance of skills. This can just as easily apply to an automotive electrical engineer as it can to a developer of complex computer...

Recruiting a Top Marketing Manager

While there are a lot of people with marketing qualifications, it is a matter of finding the right person for your business. Personal qualities such as passion and good commercial sense are among the attributes you should look for. When the time comes for a small to...